Privacy Policy

We collect information you provide when placing an order or contacting us — including your name, email, shipping address, phone number, and order details. Limited technical information (such as browser type and pages visited) is collected automatically to operate and improve the website.

Customer information is used to process and dispatch orders, communicate updates, respond to enquiries, manage compliance obligations, and improve our services.

Payments are handled by independent payment processors. We do not store full payment-card details on our servers. Order records — including line items and dispatch information — are retained for compliance and customer-service purposes.

We use cookies and similar technologies to operate the cart, remember preferences, and gather aggregated analytics on website performance. You can control cookies through your browser settings.

If you opt in to marketing emails, we will send occasional updates about new materials and policy changes. You may withdraw consent at any time using the unsubscribe link in any marketing email.

We share limited information with trusted service providers — including payment processors, shipping carriers, and analytics platforms — strictly for the purpose of operating our service. We do not sell customer information.

We use industry-standard administrative, technical, and physical safeguards to protect customer information. No system is perfectly secure, and we encourage customers to use strong, unique passwords and keep their account information confidential.

You may request access to, correction of, or deletion of personal information we hold about you, subject to legal and operational requirements. Requests can be submitted using the contact details below.

Email: auswidepeptides@proton.me
Post: 140 Arthur Street, North Sydney, New South Wales 2060, Australia